Chatwoot
Customer engagement suite: chat, email, and campaigns (Intercom/Zendesk class).
Why it is included
Chatwoot is an AI-powered, open-source customer support platform. Self-host on your infrastructure or use our cloud to manage conversations across live chat, email, WhatsApp, Instagram, Facebook, and more. Built-in AI assistant helps agents respond faster. A modern, privacy-focused alternative to Intercom, Zendesk, and Freshdesk.
Best for
Support teams wanting omnichannel inbox on FOSS.
Strengths
- Open source
- Transparent development
Limitations
- Verify license fit for your deployment
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