osTicket
Widely deployed PHP ticketing from web, email, and phone forms.
Why it is included
Widely deployed PHP ticketing from web, email, and phone forms.
Best for
Classic IT help desks and MSPs.
Strengths
- Open source
- Transparent development
Limitations
- Verify license fit for your deployment
Good alternatives
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FreeScout
Self-hosted help desk and shared mailbox (Help Scout style).
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UVdesk
Symfony-based community helpdesk and ticketing.
CRM & customer support
Zammad
Web-based ticketing and customer communication hub.
CRM & customer support
ChurchCRM
Open-source CRM tailored for churches and congregations.
